I’ve been struggling lately with the notion of ‘no heros’. The concept caught my eye when reading the book “LeanUX” and I hesitated to pass quick judgement. After all, one person’s hero can be another person’s prima donna.... so some level setting in definition is in order.
Individual contributors need the opportunity to rise up and have impact. When building a cohesive, collaboratively rich, and productive, work culture public acknowledgment of ‘work done great’ is a critical part of the formula.... and MUST be encouraged.
In the online and software space, many of the designers I’ve worked with thrive on this... as do product managers, project coordinators, and certainly developers. Granted, some like to revel in private victories... but high performers that find ways to break through in critical moments will always be heros to me... and I’ll continue to celebrate those contributions.